Contact Tracking – Business Intelligence & Analytics

Analytics and analytical models are increasingly used for epidemic tracking and management, as more and more experts have rallied around limiting contacts as an effective strategy to manage epidemics[i].
The recent progress of digital technology resulted in creation of huge volumes of spatial datasets. This led to the rise of the location tracking systems that can offer details in different application scenarios, such as the spread of the actual Covid-19. Many governments worldwide, concerned with the number of coronavirus cases being reported, are trying to investigate and apply some kind of geospatial data analytics.
Analyzing locations of the smartphone owners’ (via FB, Google) can be used as a powerful tool for health authorities looking to track coronavirus. Also, different phone sensors (GPS, Bluetooth) can provide signaling data with person’s location information, in order to track users trajectories. The data analytics tools can be applied to analyze these spatial data sets via real-time dashboards that offer graphical interpretations with detailed visualizations of disease patterns.
We at Visvero, also believe that the use of data analytics solutions to track and monitor users locations / disease spread – can help control the disease efficiently.
Mechanics of Contact Tracking applications
While the approach has been different across the world, the applications follow the same general method. As an example, Government of India launched an application Aarogya Setu (Literally, Bridge to cure of disease).
The app leverages Bluetooth and GPS-based location tracking to identify the possible positive coronavirus cases around users. It detects other devices with the Aarogya Setu app installed and alerts users based on proximity to the device. It also captures this information to let authorities know about the movement of suspect cases. The recommendations are made leveraging Bluetooth technology, artificial intelligence algorithms and is based on inputs and best practices suggested by expert medical practitioners and epidemiologists. The government says that the information will be used to reach the user, in case medical intervention is needed.
If the person is positive for coronavirus, the app calculates the risk of user’s infection based on recency and proximity of their interaction and recommends suitable action. The app also has a self-assessment test, that captures the user’s current vulnerability to Covid-19 infection and provides contextual advice.
Also, users can upload their Google timeline history to a website, where an analytics algorithm would generate a list of locations where they may have been exposed to a Covid-19 case in the recent past. The information would be then displayed on a color-coded map with each visited location, ranked as either high, moderate, or low risk of exposure. This feature would allow users to determine if they were exposed to a positive tested individual.
Data analytics can bring insights via Interactive visualizations and data dashboards
Figure 1: Bing.com/Covid tracker
From simple trend analysis models that are allowing users to compare the infections and fatalities across the world (Fig. 1), to more complex mathematical modeling of epidemics like the SIER Model, epidemic tracking algorithms and practitioners have come up with really interesting methodologies to track and manage the contact data.
The presentation of trends and real-time events on data dashboards, will improve the analysis and enable fast action. Geospatial data display will help authorities to get location-based insights and analyze factors leading to disease spread.
BI and analytics tools can offer different ways to visualize the virus spread and individual locations. Such visualization option could provide a colored map of all locations visited by individuals known to have Covid-19 during the last 48 hours. The visualization would use a function that combines the number of Covid-19 cases to visit the location, as well as how recently they did so – before color-coding it.
Also, by using a slide bar to control the time frame, users can see the number of Covid-19 cases over time, including casualties. This will enable health officials to visualize how the virus has progressed over time not just in their own countries, but also at regional (county) level.
Figure 2 – Multi-Level Sankey Template Tableau Viz Author: Ken Flerlage
Sankey Charts
These are easy to read visualizations[iii] of tracking contacts and the spread of the infection. Additional data and data filtering e.g color coded contact type, positive/negative test results will further enhance the utility and readability of the virus spread patterns.
Customized solutions and location-specific insights to control the situation
Location analytics in combination with geo-spatial big data analytics can help healthcare officials understand why certain procedures work in one region and fail in another. It can also help government bodies to understand various aspects of the outbreak by monitoring and tracking it in real-time.
For example, an individual would decide to avoid particular store in his area that has had a large percent of Covid-19 positive people in the recent past, and instead shop somewhere with a lower rate. An example can be, e.g. for New York City, a person could use this information to determine if it would currently be safe to go for a walk or jog in Central Park, in comparison to a Bronx neighborhood.
[iv]Enhanced geo-coded data allows users to visually engage with the data and make appropriate decisions. (Click on the map to see current data from New York Times)
In Spain, Asistencia-Covid19, which launched first as a pilot in the Community of Madrid (and has now been rolled out by other autonomous communities in Spain), features a questionnaire based on which users can check whether the symptoms they are experiencing – are similar with typical COVID-19 symptoms. Based on this information, the ‘app’ provides recommendations regarding the need to isolate or contact health services. It also allows users to track how their symptoms evolve.
Optionally, users can also accept to share their device’s location data with the app, “with the purpose of guaranteeing the quality of the data and its epidemiological analysis,” as they explain on the app’s website. What the app does require users to do – is to fill out a form with personal info, including a contact address where health authorities can reach the person if necessary. This ‘app’ has some similarities with Stop Covid19 Cat, offered in Catalonia. However, the latter requires users to consent to share their geolocation data, which allows authorities to gather information on how the pandemic is spreading throughout the region.
In short, the more sensitive the data is from a privacy protection standpoint, the more useful it is from an epidemiological point of view. This implies that citizens may be faced with having to choose between anonymity and convenience, which is something we all have to do in any case on a daily basis when using digital services. Still, there are cultural factors that set apart the choices that individuals in the East and West might make: faced with this dilemma, in the East, the common good prevails over individual rights.
Conclusion
The role of big data and artificial intelligence is very important in trying to limit the spread of the disease. Aside from the geo-location and mobility information, the millions of smartphones globally can give both historical collection of data and real-time (or almost real-time) insights for analysis and more accurate predictions. Advanced BI algorithms and computational models can be applied to analyze all these mega-sets of gathered data in order to answers the questions, predict different scenarios under given conditions, and come up with best recommendations and instructions.
To sum-up – potential BI / analytics application scenarios can include, but are not limited to:
Meenakshinathan (Nathan) Padmanabhan is a Practice Lead for Business Intelligence at Visvero. He’s been supporting several clients, across Financial Services, Travel & Hospitality, Utilities, Retail etc. verticals, in helping build effective strategies to build effective data engagement platforms and dashboard applications. Nathan has been leading a team of subject matter and technical experts on a variety of technologies from Microsoft, Qlik, Tableau, Informatica, Hadoop, Azure and AWS platforms.

Animated charts like the ones popularized by Professor Hans Rosling of Gapminder Foundation[ii] allow us to track the measures over time.
Click here to see some innovative Gapminder data visualizations.

- Providing accurate and detailed time-based historical location information of infected individuals and close circles (potential infections) to establish chains of transmission.
- Rapid assessment of probability of exposure in a given area (or cluster) by cross-matching of smartphone locations of affected and suspected individuals (GPS, or Bluetooth sensors).
- Adding video / CCTV records to identify people in particular infection hotspots.
- Data visualization that offers a lay person view of the pandemic dataset – making decision making much simpler.
Meenakshinathan (Nathan) Padmanabhan is a Practice Lead for Business Intelligence at Visvero. He’s been supporting several clients, across Financial Services, Travel & Hospitality, Utilities, Retail etc. verticals, in helping build effective strategies to build effective data engagement platforms and dashboard applications. Nathan has been leading a team of subject matter and technical experts on a variety of technologies from Microsoft, Qlik, Tableau, Informatica, Hadoop, Azure and AWS platforms.