BI TOOLS PROVIDE NEXT GEN ARCHITETURE AND DESIGN
INCREASED REVENUE COLLECTIONS EFFICIENCY BY 28.4% & $7.37MM CASH ACTUALIZATION WITHIN 4 WEEKS OF THE IMPLEMENTATION
About the Client:
Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the centre of Silicon Valley. Cisco develops, manufactures and sells networking hardware, software, telecommunications equipment and other high-technology services and products.
Cisco (NASDAQ: CSCO) enables people to make powerful connections–whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible– providing easy access to information anywhere, at any time.
Industry
Manufacturing
The Project Challenges:
The company had recently opened a new market and started offering a service in addition to the core products that were being sold previously. It faced a challenge in realizing that the financials models that applied to the core business did not apply to the new business. Biggest challenges were in Sales productivity and Collection.
Visvero was bought to help the company to develop an analytics model to do:
Root Cause analysis of the problems
Identify alternate mitigation strategies
Isolate the manageable and out-of-control causes
Help teams communicate and control the manageable causes.
Visvero's Solutions Approach:
Visvero deployed QuikWIN® development strategy and helped demonstrate the impact of application iterations. We implemented a causal analysis model within 3 days of the engagement, that allowed the managers to look at the data in cause categories, drill down to the transaction level granularity and isolate the controllable causes, hence collectable receivables, and uncontrolled causes. The following technologies were used for the project:
Oracle Applications and OBIEE tools
Business Objects
Visvero has helped the company develop key analytics for:
Visvero has helped the company develop key analytics for:
Causal Analysis for potential collections problems
Sales Leadership Development and Coaching Models
Daily unit metrics communication and exception management.
Overall Performance & Results:
The company reported exciting results from the project:
The company was able to get payment commitments for 67% of the outstanding revenue leading to a $7.37MM cash actualization within 4 weeks of the implementation.
In addition, application alerts were developed to scan for the potential recurrence of the causes so that pre-emptive actions could be taken. The DSO on the new business is a healthy 42 days.
Visvero developed applications to help the company to implement causal analysis in service center, shop floor defect analytics
It also helped in service center operations effectiveness and field return analysis
Reduce the DSO from 91 days to 70 days
Pinpoint inventory inefficiency problem and increase inventory turns to ~ 3.
